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FAQ

  • What payment methods do you accept?
    We accept credit/debit card.
  • What Is your Return & Exchange Policy?
    Returns & Exchange can be made with 14 days of the original order arrival. Once you notify us via email you will have 2 days to show proof of shipping (tracking number) of return product. Customer return tracking number must be provided. ​ Please visit our Return & Exchange policy page for further information and directions.
  • Do you do meet ups?
    No, All orders must be made online and you will recieve your package within a few days.
  • I made a mistake on my order, what should I do?"
    Please contact us at info.hemhers@gmail.com
  • Do you offer international shipping?
    Yes! We ship worldwide. shipping price wil be added to the end of your order at checkout.
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